07 — Frequently asked questions
What everyone asks before starting
"I have two-step verification. Isn't that enough?"
It is the first step, and the most important one. But most stolen accounts had it: an old recovery email, a session left open on an old phone, a code typed into a fake website. The lockdown goes through all of that, account by account.
"Do you watch my Instagram?"
We neither enter it nor read it. We watch that your passwords are not circulating stolen and that nobody builds a website impersonating you, and we help you leave the account locked down. That is what stops it from being taken.
"What if my account has already been stolen?"
It is not a service we can sell as guaranteed: recovery depends on the platform.
"Will I have to install anything?"
No. Nothing. Everything works from the outside, and you see it all in the portal, on your phone too.
"Do I need my own domain?"
No. Start with the email you already have. If one day you move to a domain, the protections expand on their own, at the same price.
"Can I cancel whenever I want?"
Yes. No commitment and no small print: change plan or cancel from the portal, whenever you like.